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Frequently Asked Questions

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FAQ Main Page>Pre Application

FAQ

Part I. Plan Application

Part II. Plan Servicing

Part III. Insurance Claims

Part I.

Plan Application Questions

 
A. What are the requirements in applying for a Philam Pension, Memorial and Education Plan?
  • Special cases for Philam Education Plan (Classic and Gold) and Philam Pension Plan (Comprehensive and Standard)
  • Special Cases for Philam Ultima Memorial Plan

B. Where should the applicant secure medical examinations and other medical/laboratory tests to comply with the company's requirements?

C. What are the components of an application form?
D. Can a Filipino living abroad apply for a Pension, Memorial or Education Plan?
E. Can a foreigner living abroad apply for a Philam Pension, Memorial or Education Plan?

F. What types of occupation of the applicant does Philam Plans accept?

G. If an applicant gains an occupation (e.g., controversial politician) that is not allowable only after the time of application, what will happen to his/her plan?
H. Once the applicant has paid the first payment, does he/she enjoy the rights and privileges stated in the application form assuming he/she fulfills all underwriting requirements?
I. Applicant Mr. X made his first payment through a sales associate, who correspondingly issued an SCTR on the same day. The next day, the applicant died but the sales associate has not yet remitted the payment of applicant Mr. X to any Philam Plans office/cashier. Is Philam Plans compelled to pay the beneficiaries any obligations stated in the application form?
J. What are the general reminders which an applicant must be aware of in applying/contracting a plan application?
K. On the application form, there is a Declarations and Representations section that verifies the physical condition of the applicant. Will the applicant who is in excellent physical condition be approved if he/she has a mental impairment?
L. How will the approval of the application be evaluated if there is no statement that the applicant has a mental impairment? Will he/she receive the insurance benefit?
M. Do we accept plan applications from pregnant women?

Pre Application Answers

A. What are the requirements in applying for a Philam Pension, Memorial and Education Plan?

1.) The applicant should be:

a.)18 to 65 years and 6 months old (183 days); and
b.)In healthy physical condition

Note:

  • For the Ultima Memorial Plan (with insurance benefits), the acceptable age is from 18 to 55 years old.
  • Without insurance benefits, the acceptable age is from 18 to 65 years old.

2.) An accomplished Universal Application Form includes a fully filled out health declaration portion bearing the signature of the planholder.

3.) A Php 300 policy fee is due to with the first payment. (If the applicant is a sales counselor, the Php 300 policy fee is waived.)

Note:

All spaces in the application form should be properly filled out or answered legibly. The applicant should indicate whether the space provided for is not applicable.

Special cases for Philam Education Plan (Classic and Gold) and Philam Pension Plan (Comprehensive and Standard)

In cases where the pre-need price (PNP) ranges from the minimum up to P1,500,000 and the applicant is 18 to 65 years old, the requirements are:

a.) An accomplished application form, including a fully filled out health declaration portion bearing the signature of the planholder

In cases where the PNP is Php 1,500,001 up to Php 2,000,000 and the applicant is 18 to 40 years old, the requirement/s is/are:

(If mode of payment is annual/spot cash)
a.) An accomplished application form

(If mode of payment is monthly/quarterly/semiannual)
a.) An accomplished application form
b.) An accomplished long medical questionnaire

(If the applicant is 41 to 60 years old)
a.) An accomplished application form
b.) An accomplished long medical questionnaire

(If the applicant is 61 to 65 years old)
a.) An accomplished application form
b.) An accomplished long medical questionnaire
c.) A medical examination
d.) A chest X-ray, current or within six months from application
e.) A resting ECG, current or within six months from application

In cases where the PNP is Php 2,000,001 up to Php 3,000,000 and the applicant is 18 to 60 years old, the requirements are:

a.) An accomplished application form
b.) An accomplished long medical questionnaire

(If the applicant is 61 to 65 years old)
a.) An accomplished application form
b.) An accomplished long medical questionnaire
c.) A medical examination
d.) A chest X-ray, current or within six months from application
e.) A resting ECG, current or within six months from application
f.) BT-1, FBS, cholesterol, creatinine, serum/albumin, globulin

In cases where the PNP is Php 3,000,001 up to Php 4,000,000 and the applicant is 18 to 50 years old, the requirements are:

a.) An accomplished application form
b.) A n accomplished long medical questionnaire

(If the applicant is 51 to 60 years old)
a.) An accomplished application form
b.) An accomplished long medical questionnaire
c.) A medical examination
d.) A resting ECG, current or within 6 months from application

(If the applicant is 61 to 65 years old)
a.) An accomplished application form
b.) An accomplished long medical questionnaire
c.) A medical examination
d.) A chest X-ray, current or within 6 months from application
e.) A resting ECG, current or within 6 months from application
f.) BT-1, FBS, cholesterol, creatinine, serum/albumin, globulin

In cases where the PNP is Php 4,000,001 up to Php 6,000,000 and the applicant is 18 to 40 years old, the requirements are:

a.) An accomplished application form
b.) An accomplished long medical questionnaire
c.) A medical examination
d.) BT-2, FBS, cholesterol, creatinine, CBC HIV

(If the applicant is 41 to 50 years old)
a.) An accomplished application form
b.) An accomplished long medical questionnaire
c.) A medical examination
d.) A resting ECG, current or within 6 months from application
e.) BT-2, FBS, cholesterol, creatinine, CBC HIV

(If the applicant is 51 to 69 years old)
a.) An accomplished application form
b.) An accomplished long medical questionnaire
c.) A medical examination
d.) A chest X-ray, current or within 6 months from application
e.) A resting ECG, current or within 6 months from application
f.) BT-2, FBS, cholesterol, creatinine, serum/albumin, globulin

(If the applicant is 61 to 65 years old)
a.) An accomplished application form
b.) An accomplished long medical questionnaire
c.) A medical examination
d.) A chest X-ray, current or within six months from application
e.) A resting ECG, current or within six months from application
f.) BT-1, FBS, cholesterol, creatinine, serum/albumin, globulin

In cases where the PNP is Php 6,000,001 up to Php 9,000,000 and the applicant is 18 to 40 years old, the requirements are:

a.) An accomplished application form
b.) An accomplished long medical questionnaire
c.) A medical examination
d.) A resting ECG, current or within six months from application
e.) BT-3 (BT-1 plus SGOT, SGPT, bilirubin, HbsAG, HIV)

(If the applicant is 41 to 50 years old)
a.) An accomplished application form
b.) An accomplished long medical questionnaire
c.) A medical examination
d.) A chest X-ray
e.) ECG-XT, resting and exercise ECG (Double Master's or Treadmill Test)
f.) BT-3 (BT-1 plus SGOT, SGPT, bilirubin, HbsAG, HIV)

(If the applicant is 51 to 65 years old)
a.) An accomplished application form
b.) An accomplished long medical questionnaire
c.) A medical examination
d.) A chest X-ray
e.) ECG, resting and exercise ECG (Double Master's or Treadmill Test)
f.) BT-1 (BT-1 plus SGOT, SGPT, bilirubin, HbsAG, HIV test)

(Refer to Appendix D for circular 98/71 for the matrix.)

Special Cases for Philam Ultima Memorial Plan

In cases where the PNP is P500,000 and the applicant is 18 to 50 years old, the only requirement is:

a.) An accomplished application form, including a fully filled out health declaration portion bearing the signature of the planholder.

(If the applicant is 51 to 65 years old)
a.) An accomplished application form
b.) An accomplished long medical questionnaire

In cases where the PNP is Php 500,001 up to Php 750,000 and the applicant is 18 to 50 years old, the only requirement is:

a.) An accomplished application form
b.) An accomplished long medical questionnaire
(Modes other than annual/spot cash are not accepted.)

In cases where the applicant is 51 to 65 years old, the maximum PNP will only be Php 500,000.

In cases where the Initial Memorial Service Benefit (IMSB) is from the minimum amount to Php 500,000 and the applicant is 18 to 50 years old, the only requirement is:

a.) An accomplished application form, including a fully filled out health declaration portion bearing the signature of the planholder.

(If the applicant is 51 to 55 years old)
a.) An accomplished application form
b.) An accomplished long medical questionnaire

In cases where the IMSB is Php 500,001 to Php 750,000 and the applicant is 18 to 50 years old, the requirements are:

a.) An accomplished application form
b.) An accomplished long medical questionnaire
(Modes other than annual / spot cash are not accepted.)

In cases where the applicant is 51 to 55 years old, the maximum (IMSB) will only be Php 500,000.

(Refer to Appendix C for memo dated March 16, 1999 on Plan Issuance of Ultima Memorial Plan for the matrix.)

B. Where should the applicant secure medical examinations and other medical/laboratory tests to comply with the company's requirements?

If necessary, Philam Plans, Inc., will advise the applicant to submit himself / herself to a medical examination by an accredited Philamlife physician / examiner.

C. What are the components of an application form?

a.) Other Name(s) - This information is necessary if the applicant uses other names, e.g., an actor who uses a screen name, a Chinese migrant or a Chinese national who has both a Chinese and a Filipino name.

(Refer to Appendix B for 99/134 on how to fill out the Universal Application Form.)

b.) Permanent Address - This bears the complete Philippine address of the applicant, whether he/she is a Filipino or a foreigner (transients are not accepted). The address should include the telephone number and zip code.

c.) Collection Address - Should the applicant not want his/her billing statements to be sent to his/her permanent residence, he/she should put an acceptable collection/billing address. An applicant's place of business may be used as the collection/billing address. If the applicant is living abroad, he/she should have an acceptable Philippine collection address, including the telephone number and zip code.

d.) Occupation - This refers to the specific work or position of the applicant. If the applicant is an employee, he/she should indicate his/her specific job, whether a clerk, secretary, training officer, etc. If the applicant is self-employed, it is acceptable to indicate "businessman/businesswoman" under the space for "Work Details," since it is assumed in good faith that he/she owns the business.

e.) Work Details / Course Details - This includes the specific duties of the applicant in his/her occupation. For example, if he/she is an accountant, then the work details include auditing, filing, etc. If applicant is still studying, he/she should merely indicate "student."

f.) Annual Income - The planholder's gross income as indicated in the income tax return.

g.) Birth Date - This refers to the date when the applicant was born, following a month-day-year format.

h.) Age - This is the current age of the applicant at the time of application.

i.) Sex - Answers to this may either be male or female.

j.) Civil Status - This refers to single, married, separated, divorced, widow, widower.

k.) Employer / Business Address / School - This bears the complete name and address of the employer and the business establishment / school where the applicant is connected or working.

l.) Nominee (for Education Plan only) - This refers to any child named in the application who will be the beneficiary of the educational benefits.

m.) Relationship to Planholder - The planholder may choose any nominee, even one with whom he/she has no blood relation (the nominee may or may not be related to the planholder).

n.) Pre-Need Price- Refers to the actual cost of the plan

o.)Installment amount - How much the planholder will pay for the plan depending on the mode of payment he/she chooses.

p.) Manner of Payment - The planholder may choose to pay his/her plan through the following: over the counter (PPI office, Far East Bank and Trust Company, Bank of the Philippine Islands, Philam Savings Bank) through sales counselor, credit card, auto debit (bank), salary deduction (company/franchise).

q.) Maturity Benefit / IMSB / Initial Educational Benefit — the guaranteed amount payable to the planholder upon maturity / availment date of the plan (Maturity Benefit/Initial Educational Benefit); the fund which will be used for the administration of the funeral services of the planholder (IMSB).

r.) Mode of Payment - How the planholder chooses to pay for the plan; either spotcash, annual, semiannual, quarterly, or monthly basis.

s.) No Insurance Benefit - The plan can be issued without insurance benefits for individuals who do not qualify for insurance coverage.

t.) Beneficiary/ies - The recipients appointed by the planholder to receive the plan benefits on his/her behalf. He/She can choose among the following as primary and/or secondary beneficiaries:

 

a.) Legal spouse (husband or wife)

b.) Children, whether legitimate, illegitimate or legally adopted

c.) Parents

d.) Siblings

e.) Relatives

D. Can a Filipino living abroad apply for a Pension, Memorial or Education Plan?

Yes, as long as he/she satisfies the requirements of a regular planholder (i.e., duly accomplished application form, long medical questionnaire if required, etc.) and he/she is still a citizen of the Philippines. The said applicant should place a Philippine collection address in the application form.

For Filipinos who have been naturalized in the United States or Canada, they may apply for coverage provided the application form was signed in the Philippines.

If the applicant is a Filipino national but is no longer a Filipino citizen, he/she should satisfy the requirements of a regular planholder and fulfill the following: he/she has the intention of coming back or settling in the Philippines (domicile); or he/she has business or investment in the Philippines; or has a place of residence in the Philippines. If the applicant was naturalized in the United States or in Canada, they may be given coverage provided the application form was signed in the Philippines.

E. Can a foreigner living abroad apply for a Philam Pension, Memorial or Education Plan?

No, foreigners living abroad cannot apply for any of our plans. Foreigners may apply for insurance coverage but the applicant must be a resident alien or must have stayed in the country for at least five (5) years with a stable business. The initial requirement is the agent's confidential report. The Group Insurance Division (GID) of Philamlife evaluates such cases. Foreigners who have been in the Philippines for less than five years will be assessed on a case to case basis. Marriage to a Filipino is an advantage since they are more likely to stay in the country for good. This would facilitate investigation in case of a claim.

F. What types of occupation of the applicant does Philam Plans accept?

The approval of the application also depends on the occupation of the applicant. The list of Occupational Rating Guidelines or a list of approved occupations can be provided by the New Business Department (NBD) of Philam Plans. (See Appendix E for list of occupations not accepted by Philam Plans.) Philam Plans also accepts some occupations but with limitations, like employees of the Armed Forces of the Philippines who can only avail of up to a maximum coverage of Php 100,000 PNP. Similarly, applicants with the police force, NBI agents, special agents, Customs police, and security guards are also accepted with a maximum coverage of Php 100,000 PNP. Seamen, actors with no stunt work, building or construction workers, cultural dancers, commercial pilots, students, non-Marine and non-Aviation workers, are also allowed. Mayors, governors, senators are acceptable if deemed non-controversial. Professional Sportsmen (e.g., engaged in basketball, tennis, golf, jai-alai) are acceptable too. However, boxers or athletes engaged in any sport with physical contact are not acceptable (e.g., judo, karate, aikido, etc.).

G. If an applicant gains an occupation (e.g., controversial politician) that is not allowable only after the time of application, what will happen to his/her plan?

Philam Plans only considers the applicant's occupation at the time of his/her application. If the applicant was not yet a politician at the time he/she applied and the plan was approved, the applicant is already covered by the provisions of the application form.

A controversial applicant is someone who:

a.) is not known to be a peaceful and even-handed individual
b.) is involved in any pending electoral protest or politically related litigation
c.) has reported threats on his/her life
d.) had violent incidents in the locality involving him/her in the latest election in which he/she actively participated.
e.) has known political opponents having violent and abusive reputations

H. Once the applicant has paid the first payment, does he/she enjoy the rights and privileges stated in the application form assuming he/she fulfills all underwriting requirements?

Once the applicant has paid the initial payment, he/she enjoys the rights and privileges stated in the application form as long as he/she passes all underwriting requirements. Otherwise, Philam Plans' only liability is to return the payment made by the applicant.

I. Applicant Mr. X made his first payment through a sales associate, who correspondingly issued an SCTR on the same day. The next day, the applicant died but the sales associate has not yet remitted the payment of applicant Mr. X to any Philam Plans office/cashier. Is Philam Plans compelled to pay the beneficiaries any obligations stated in the application form?

Yes, if the application is later approved by Philam Plans. Upon remittance of payment by the sales associate, the application will then be processed by the New Business Department (NBD). If the application is approved, the department in charge of claims and benefits will process the claim of the beneficiary/ies of the applicant. If the application is not approved, Philam Plans will decline payment of any claims.

J. What are the general reminders which an applicant must be aware of in applying/contracting a plan application?

Only applications with first payments shall be accepted for processing by NBD . In cases of overpayment, the excess amount shall be credited to the next installment payment. In case of insufficient payment, the applicants shall be informed through the sales associate and the plan policy shall be issued only upon payment of the balance.

In order to avoid delay in the approval/issuance of the application, applicant, as well as the sales associate, should make sure that the application form is accomplished completely, correctly, and legibly and all other requirements are submitted with the application.

Applications with erroneous/incomplete answers should be corrected/completed before they can be processed. For this purpose, the applicant has to accomplish the Amendment to the Application for Plan Agreement Form which will be sent to him/her through mail. Whenever additional requirements are needed, the applicant shall be informed by mail and processing shall continue as soon as the requirements are submitted. If no response is received after ninety (90) days from date of application and after three (3) follow-up letters from NBD, the application shall be declined due to incomplete requirements. An application which satisfies the underwriting requirements and guidelines shall be approved. All other applications shall be forwarded to the GID of Philamlife for special underwriting. The initial payment of a declined/incomplete application shall be refunded less the processing fee.

K. On the application form, there is a Declarations and Representations section that verifies the physical condition of the applicant. Will the applicant who is in excellent physical condition be approved if he/she has a mental impairment?

No, a mentally impaired person cannot enter into any contract.

L. How will the approval of the application be evaluated if there is no statement that the applicant has a mental impairment? Will he/she receive the insurance benefits?

If such mental impairment was not disclosed prior to the approval of the agreement, there is a possibility that insurance benefits will not be payable because of material concealment. But this usually happens only if the claim was during the contestability period.

M. Do we accept plan applications from pregnant women?

Plan applications from pregnant women shall no longer be denied for insurance coverage on account of the pregnancy. Instead, a pregnancy lien shall be impose during the contestabe period. Any death arising out of or caused by pregnancy or childbirth during the contestable period, shall not be covered by the insurance.
If death occurs because of pregnancy during the contestability period of the plan, the beneficiary may request for the transfer of the plan in his name and after our approval of his request, he may continue paying the balance of the PNP of the chosen Pre-Need Plan. As the new planholder, he will be subject to one year contestability period starting from the date of issue of new agreement.

 

 

 

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